Frequently Asked Questions

Answer all of your questions

School Sales Department

Yes! We accept K-12 as well as all college and university purchase orders. We offer net-30 terms to qualified institutions.
ThinkEDU offers Net 30 days terms to government agencies, schools, colleges and universities. Please contact your account manager for details. We do not offer credit terms to individuals (although we do accept all major credit cards). If you do not have a dedicated account manager, please call or email us to establish an account. You can email our School Sales Department
Easy! Just tell us what you are looking for (i.e 100 licenses of Microsoft Office 365) and we will be delighted to work up a speedy quote for you.

    Learning Partner Programs

    To get started as an Autodesk Learning Partner, please complete the following information request form. We will contact you with a program overview, program guide, and highlights of the Partner program you have expressed an interest in. If eligible, you will then be provided with information on how to apply.

      To request an application for the Authorized Academic Partner (AAP) program, Authorized Training Center (ATC) program, or Member Training Partner (MTP) program, please contact Rebecca Abrams, ThinkEDU Education Program Manager, at or 469-269-5920. Please specific which Partner program you are interested in applying for.
      All Autodesk Learning Partner applications are to be submitted to Rebecca Abrams, ThinkEDU Education Program Manager, at As the North American Distributor for Autodesk Learning Programs, ThinkEDU will review the application and if accepted, sent to a Autodesk Learning Partner committee for final review and approval. The Learning Partner will be notified of their status throughout the application process.

      Training & Certification

      Go to the ATC and AAP Locater to find an Authorized Training Center and Authorized Academic Partner near you.

      Accelerate your Autodesk training by reaching out to an Autodesk Authorized Training Center (ATC). Work with knowledgeable instructors in quiet classroom settings utilizing sample projects and exercises that emphasize real-world, practical applications. ATC sites around the world offer a variety of courses, and many can help you prepare for an Autodesk Certification.

      At an Autodesk Authorized Training Center, you can:

    • Learn from highly qualified instructors at superior facilities
    • Develop your skills with sample projects and exercises that emphasize real-world applications
    • Choose a class at the most appropriate skill level to meet your needs
    • Meet at a time convenient for you, or sign up for custom, on-site training
    • Earn a valuable certificate of completion that’s recognized in your profession
    • Validate your product knowledge by getting Autodesk Certified when you take a certification exam at a participating ATC test delivery facility
    • Many ATC courses are accepted by professional associations, including the American Institute of Architects (AIA). Ask your local Autodesk ATC about earning credits for mandatory continuing education classes and other professional development programs.
    • There are hundreds of locations where you can take the certification exam. Be sure to contact the testing center in advance of your trip to make sure they are set up to handle your specific test. Click CATC to find a testing center near you.

      Visit our Certification Page to learn more about the Autodesk Certified Professional and Autodesk Certified User exams. You can also go directly to the ThinkEDU eStore to learn more and to purchase vouchers.

      ATC Site Managers can log in to the ThinkEDU eStore to see your reseller pricing. Please contact Merry Kirk at: 469-269-6133 if you have any questions.
      Let a worldwide community of Autodesk Authorized Academic Partners help your educational institution shape the future of design and engineering education with training and support tailored to your academic program.

      Product support
      Authorized Academic Partners use their knowledge of education and learning to help you select the right software tools for your needs, including hands-on support, which enables integration of the technology into your curriculum.

      Project-focused training
      Authorized Academic Partners provide sample projects and coursework to help you validate your skills, boost career opportunities, and build your experience through a project-focused learning experience.

      Professional development
      Partners can help students and educators assess and validate their skills through industry-recognized certifications. We can help you build a pool of on-campus educator and student experts in design.

      To find a parter near you, click here.

      General Support

      Contact our end user Customer Support Center. This the place where students and educators can find support for their personal purchase made at ThinkEDU or one of our client eStores.
      Contact our School Sales Customer Support Center. This the place where college or university IT Directors or Buyers can find support for their multi-seat license or hardware purchase for their classroom or lab.

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